Help With Ordering

Ordering Medimax Products

We understand how much of daunting experience it is when shopping online, particularly if it is your first time. To assist you as best we possibly can we have produced this simple guide which covers the majority of queries you may have, explained in simple english! Please do no hesitate to contact us if you have any further questions, queries or concerns.


Unless otherwise stated, all prices quoted on our website are exclusive of VAT.


Orders placed via the website will be processed and dispatched within 7 working days subject to stock availability.

Please note: We currently deliver only to the UK mainland - England, Scotland, Wales and Northern Ireland. For orders to be delivered to the Isle Of Man, Ireland, Isle Of Wight, Scottish Isles and overseas please contact us for a delivery quotation.

Delivery Charges

Delivery charges will be calculated during the checkout process and will be based on products ordered as follows:



You can order online 24 hours a day through this website.

To order, simply find your product using the category list to the left, select any desired options and click the "Add To Basket" button. Once the product is added to the basket, you may be shown some accessories related to the product purchased which you may consider purchasing.

Follow the simple on screen prompts to either continue shopping or proceed to the checkout where you will be asked for the delivery/payment details. Once the order is complete you should receive an email confirming the details of the order, along with relevant information relating to returns/cancellation.

Ordering by phone can be done by calling 01796 482 100 with details of your order.


At Allied Health we are aware of and take very seriously, the security and privacy issues surrounding the use of payment facilities via the Internet. As a result, we have taken every precaution, including the use of Sagepay for the transmission of all sensitive credit/debit card and payment information details. Sagepay are one of the leaders in Internet Payment Solutions, so you can be safe in the knowledge that your transaction details will remain safe and secure. We also use a Thawte SSL security certificate during the process of payment information capture which powerfully encrypts the sensitive data being sent.


We accept all major credit and debit cards. These include Mastercard, Visa, Visa Debit, Maestro, Solo or Delta. Items will only be despatched to a customer on authorisation by your card.IF YOU LIVE OUTWITH THE UK PLEASE CONTACT US FOR A CARRAIGE COST

We DO NOT store financial/card details from any customers.